Return Policy

GleeKart values your satisfaction and aims to offer a hassle-free return and replacement experience. Please read the following policy carefully before initiating any request.

1. Return Scenarios (Replacement or Refund)

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return for a replacement or a complete refund.

You can request a return under the following scenarios:

Scenario Resolution Eligible
Product damaged Refund / Replacement
Wrong / different product delivered Refund / Replacement
Size & fitting issues Replacement
Color discrepancy Replacement
Quality not as claimed in product info Refund / Replacement
Other shortcomings (detailed description required) Refund / Replacement

2. Eligibility Requirements

To be eligible for a return:

  • The item must be in the same condition that you received it.

  • It must be unworn, unused, with tags attached, and in its original packaging.

  • A valid receipt or proof of purchase is required.

  • Timeframe: The return request must be initiated within 7 days from the date of delivery.

3. How to Initiate a Return

  1. Contact us via email at support@gleekart.store.

  2. Attach clear photos of the product as received (mandatory in cases of damaged parcels or defective items).

  3. Once your return request receives initial approval, send the package to our physical return address below.

Important: Please do not send any items back without prior approval. Unapproved returns will not be accepted.

Return Address

GleeKart

87, Shiv Shakti Nagar, Delhi Road,

Meerut, Uttar Pradesh, 250002, India

4. Replacement Policy

If your item is eligible for an exchange, we will ship the replacement once your returned item is received, inspected, and given final approval.

Replacement Timeframe

  • Initial Request Approval: Within 1–2 business days of receiving your email request.

  • Final Approval: Within 1–2 business days after receiving and inspecting the returned item.

  • Shipment: Replacement orders are shipped within 1–2 business days following final approval.

  • Delivery: Typically takes 2–7 business days after dispatch (per our Shipping Policy).

Replacement Timeline Example

  • Order Delivered: June 2

  • Exchange Requested: June 5 (Deadline: June 9)

  • Initial Approval: June 6 (Deadline: June 7)

  • Item Received Back at Warehouse: June 8

  • Final Approval Post-Inspection: June 9 (Deadline: June 10)

  • Replacement Dispatched: June 10 (Deadline: June 11)

  • Replacement Delivered: June 13 (Subject to shipping courier delivery schedules)

5. Refund Policy

If your item is eligible for a refund, we will process the credit once the returned item is received, inspected, and approved.

Refund Processing Timeframe

  • Initial Request Approval: Within 1–2 business days of receiving your email.

  • Final Approval & Inspection: Within 1–2 business days after receiving the returned item.

  • Refund Processing: Initiated within 2 business days of final approval.

  • Credit Timeframe: The amount will reflect in your original payment method within 5–7 business days from approval. (Note: Processing delays by financial institutions/payment gateways are beyond our control).

Refund Timeline Example

  • Order Delivered: June 2

  • Refund Requested: June 5 (Deadline: June 9)

  • Initial Approval: June 6 (Deadline: June 7)

  • Item Received Back at Warehouse: June 8

  • Final Approval Post-Inspection: June 9 (Deadline: June 10)

  • Refund Initiated at Payment Gateway: June 10 (Deadline: June 11)

  • Refund Credited to Original Payment Method: June 13 (Expected by June 17)

If more than 9 business days have passed since your refund approval and you have not received the credit, please reach out to us at support@gleekart.store.

6. Damages and Issues

Please inspect your order immediately upon arrival. If your item is defective, damaged, or incorrect, contact us straight away at support@gleekart.store so we can evaluate and resolve the issue for you.

7. Contact Us

Have questions or need help with a return, exchange, or refund?

  • Email: support@gleekart.store

  • Address: #509/7A, Shiv Shakti Nagar, Delhi Road, Meerut, Uttar Pradesh, 250002, India